I work collaboratively with my clients and I encourage you to inform me should a concern arise. Speaking directly with me can often be the best and fastest way of resolving a concern you may have. If after speaking with me you feel your concerns still cannot be addressed, you may wish to consider filing a complaint with the college. The Ontario College of Social Workers and Social Service Workers complaint process is designed to protect the public by assessing and responding to concerns and complaints about the conduct of College members. As a Registered Social Worker, I am registered with the Ontario College of Social Workers and Social Service Workers (OCSWSSW), which is a regulatory body that ensures ethical practice and protects the public interest. If you ever have a concern about a behavior that you feel like is unethical, this is who you would reach out to for support.